Cross-Industry BPO Services

Reduce Inefficiency, Cut Costs and Enhance Competitiveness

To remain competitive, you need to run leaner operations and react to changing customer, vendor, supplier and partner needs. If you allocate significant resources to non-core business tasks, you run the risk of lacking the agility to do that. Don’t put yourself at that disadvantage.

Our Business Process Outsourcing helps you better you run your business without losing the focus on increasing your market share and addressing customer needs. We are a leader in BPO solutions, both industry-focused and cross-industry. At NTT DATA Services, cross-industry does not mean “one size fits all”. Rather, we offer a wide range of services — from consulting and business process services to applications and infrastructure management — with flexible delivery models that can be customized to your specific needs. Ask us how.

Cross-Industry BPO Services

What We Offer

Meet your revenue, budget, efficiency and customer satisfaction goals by integrating specialized BPO services.

BPO for Finance and Accounting

Reduce operating costs of your Finance and Accounting function while adopting industry best practices. Learn more about BPO for Finance and Accounting


Take advantage of our procurement-as-a-service solutions, infrastructure, process automation, and a best-practice global sourcing and delivery model. Learn more about Procurement-as-a-Service

SAP Fiori User Experience
BPO for Customer Service

Reduce contact center costs by increasing customer self-service. Deploy a coordinated service strategy, enable speech and text analytics and reduce workload. Learn more about BPO for Customer Service

BPO for After-Sales Services

We can help you improve the after-sales experience for your customers through innovative BPO offerings. Learn more about BPO for After-Sales Services

BPO for Knowledge Process Services

Develop insights into your business with help from NTT DATA Services Knowledge Processing and analytics BPO services. Stay ahead of your competition, build market share, and serve your customers better. Learn more about BPO for Knowledge Process Services

BPO for E-Commerce

Your online experience can make or break a customer. Implement business process outsourcing so you can focus on the big picture. Learn more about BPO for E-Commerce

Automated Full-Time Equivalent

The Automated Full-Time Equivalent is a robotic process automation solution that helps you become more productive by reducing time, increasing accuracy, and cutting cost of business processes.

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Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More