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Services Perspectives

A New Industry View for Retail and Consumer Goods with Gartner Research

07-03-2017 by Matthew Leach

As digital revenue accelerates, CIOs in retail and consumer goods are looking for game-changing strategies. That's why service excellence is the new competitive differentiator. While a frictionless customer journey is the goal, the path to the future comes with a major warning. Here are key considerations in pursuing a new view, supported by access to our newsletter, featuring Gartner research.

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Chief Financial Officers and the Cloud -- Friends or Foes?

01-03-2017 by Tina DeBrass

In our fast-paced digital world, the CFO’s role has undergone a massive evolution. From controller of finance and bookkeeping, to a more expansive role of driving business growth. Today, all aspects of business are disrupted and interlinked with technology. In this post, we discuss how the use of cloud services can offer CFOs increased agility, flexibility and scale, and emerge as a formidable ally in an organization’s growth journey.

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IT is Killing General Practice but the Right IT Can Save It

16-02-2017 by Dr Masood Ahmed

Over cheesecake, a GP offers insight into why the current use of IT is damaging primary care, and we discuss how a different approach to IT can make care more effective. We both agree that partnership is the key.

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Identifying High-value Primary Care Teams through Analytics

14-02-2017 by Karen A Way

Read why health plans can use their existing quality and cost data to identify high-performing, high-value primary care teams. Read More

Supporting Local Children in Need

13-01-2017 by Elizabeth Christopher

Boston-based NTT DATA, Inc. employees recently volunteered at Cradles to Crayons’ (C2C) Giving Factory. Our task: inspect and sort newly donated clothes for children in need.

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