From brick-and-mortar stores to e-commerce sites to mobile responsiveness, a customer’s buying choices are expanding faster than ever before. How do you foster loyalty in this competitive environment?
As NTT DATA Services, we’re now a part of the NTT DATA family. Formerly Dell Services, our newly expanded portfolio give us even more expertise and technology resources to boost your wallet share and keep customers coming back again and again. You can learn more about the NTT DATA retail offerings, and how you will benefit from decades of experience.
Our services can create seamless, engaging, next-generation retail experiences across all channels. But successfully deploying your multi-channel strategy is a challenge. A lack of customer and product visibility can hold you back. And your legacy, siloed databases and processes prevent you from analyzing large data volumes to glean meaningful insight into customer trends and choices. A positive online presence is expected, but you might lack a solid mobile strategy or e-commerce experience.
The right technology can create a compelling, customer-centric environment. We can help you achieve that unified customer experience, aligning everyone from your IT staff to your customer services reps to the people working in stores. With a broad ecosystem of services and a proven record in retail IT success, we will work together to improve the research, analysis, purchase, and delivery phases around the shopping experience – ultimately cultivating customer satisfaction and loyalty.Contact an Expert