Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

Health Plans

Revolutionize the way you deliver information, launch products and engage consumers

Today’s health plan industry is exploding with opportunities to reach new markets, retain and attract members and engage consumers in innovative ways to grow your business. NTT DATA Services, formerly Dell Services, can help you rethink your health plan strategy so you can unleash the power of revolutionary technologies and services to reset expectations about what’s possible. Through integrated analytics, mobility, marketplace technologies, social media and automated business processes, we can help you achieve meaningful business outcomes across every aspect of your insurance organization.

We can help you:

  • Engage with consumers to increase membership and improve customer satisfaction
  • Successfully launch private exchanges and marketplace portals to drive growth in new markets
  • Streamline enrollment and billing to improve payment accuracy and capture more revenue
  • Proactively predict risks and member health outcomes using powerful integrated analytics and business intelligence
  • Expand access to coordinated healthcare with telehealth and remote monitoring to reduce costs and manage reimbursement risks
  • Detect non-payable claims with proven toolsets for pre-payment screening, scoring and automated benefit coordination
  • Elevate operational system capabilities and functionality to improve third-party administration

Medical claims payments bpo services
CHPW restructured its payment process model and rebuilt relationships.

What We Offer

Fraud, Waste and Abuse

Improve payment integrity and maximize revenue recoveries with proven toolsets for screening, scoring and coordinating benefits.

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Telehealth and Care Management

Expand access to coordinated healthcare to reduce costs and manage reimbursement risks with innovative telehealth kiosks, marketplace portals, remote monitoring, mobile medical devices and care management solutions.

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Third-Party Solutions

Take third-party administrative capabilities to the next level with proven high-performing claims platform implementation, application migration, analytics, hosting and business processes.

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