Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

EHR and Clinical Applications

Make a fast transition to an optimized EHR

We make adoption and optimization of your EHR is fast and efficient. No matter the size of your organization, we can deliver customized, end-to-end solutions to ease implementation and increase adoption. Learn more about our unique insight into EHR and workflow best practices. 

Our comprehensive EHR solutions include software, hardware, installation, setup and training. We also offer application-specific clinical and technical around-the-clock support with expertise in all major EHR systems, including NextGen, Allscripts, Greenway, Epic and Cerner.

Move Beyond Electronic Healthcare Records

Components

Get customized, comprehensive solutions to make EHR implementation easier. Simplify EHR procurement, implementation, and adoption, and help physicians meet meaningful use requirements.

EHR implementation and go-live services

End-to-end advisory, solutions and services to evaluate, implement, optimize and support full adoption of EHR applications. We can also help with governance, project management and training.

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EHR optimization and upgrades

Make the most of your investment with optimization and upgrade services. We can assess your operations, technology and culture to help you adapt your EHR to your workflows, mission and goals

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Clinical service desk

We provide agents who are familiar with your clinical processes, workflows and EHR application to help resolve user problems on the first call. Our services significantly reduce the number of tickets transferred to application support, allowing your support team to concentrate on new builds, enhancements and upgrades.

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Level 2 application support and management

Create the best clinical end user experience possible by extending the capabilities of your existing IT staff with our remote maintenance service. The result is significantly reduced staff time spent in routine upgrades, patches and other application maintenance and customization tasks.

Transforming Healthcare Helpdesk with eResponder
MEDITECH Application Support
MEDITECH Custom Reporting Service
EHR Application Support

Transforming Healthcare Helpdesk with eResponder

Legacy support

We provide expert support for legacy systems, allowing your IT staff to focus on more critical, future-focused initiatives.

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EHR custom services

We offer a full menu of custom services to support your EHR end users and IT applications staff, including disaster recovery, hosting, go-live support, planning and project management and implementation services.

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Healthcare Information System (his) Expertise|healthcare Information System (his) Expertise
Healthcare Information System (HIS) Expertise

Healthcare information technology is rapidly evolving driven by initiatives to improve patient safety, quality of care, and efficiency of delivery. We focus on helping care providers through these transformational changes in healthcare delivery, most which are enabled by IT. We have extensive, hands-on experience with all major vendor clinical, financial, and administrative Healthcare Information System (HIS) applications, such as Cerner, Epic, MEDITECH, and McKesson. Our comprehensive suite of consulting services addresses every operational and clinical area, from IT strategy and management to systems implementation, optimization, adoption, and support.

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