Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA
Good customer service is critical to successfully growing your business, retaining customers and protecting your company’s brand. But with consumer behavior and expectations changing rapidly, you need a strong customer service strategy.
Business Process Outsourcing can help you ensure a consistent experience by way of standardized customer service processes. We have experience in delivering innovative and value-added business process outsourcing (BPO) services across customer service management. With our cloud-based approach and 360-degree view of the customers and operations, you will gain a competitive advantage by securing loyal customers and repeat business with front-office BPO solutions. Our comprehensive suite of customer relationship management (CRM) services built on our experience, strategic alliances, experience managing our own customers and innovative technology.
Our competencies include:
Take advantage of our global infrastructure, expertise, resources and staff to handle your core customer service functions.
We will help you find the customer service management solution that is right for your company.