Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

BPO for Customer Service

Enhance Customer Experience and Increase your Business Value

Good customer service is critical to successfully growing your business, retaining customers and protecting your company’s brand. But with consumer behavior and expectations changing rapidly, you need a strong customer service strategy.

Business Process Outsourcing can help you ensure a consistent experience by way of standardized customer service processes. We have experience in delivering innovative and value-added business process outsourcing (BPO) services across customer service management. With our cloud-based approach and 360-degree view of the customers and operations, you will gain a competitive advantage by securing loyal customers and repeat business with front-office BPO solutions. Our comprehensive suite of customer relationship management (CRM) services built on our experience, strategic alliances, experience managing our own customers and innovative technology.

Our competencies include:

  • Lower total cost of ownership
  • Understand your customers better with state-of-the-art analytics and contact center technology
  • Drive smarter integration between customer experience, product design and marketing teams
  • A cloud-based approach with 360-degree view of the customers and operations.

Bpo For Customer Service
BPO for Customer Service

What We Offer

Take advantage of our global infrastructure, expertise, resources and staff to handle your core customer service functions.

Front-Office Bpo Outsourcing|front-Office Bpo Outsourcing
Front-Office Solutions

We will help you find the customer service management solution that is right for your company.

Automated Full-Time Equivalent

The Automated Full-Time Equivalent is a robotic process automation solution that helps you become more productive by reducing time, increasing accuracy, and cutting cost of business processes.

Learn More

Learning Library

Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More