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Back-office Transformation Processes

Automate and extend your operations team with transformational back-office processes

As an insurance industry professional, you’re faced with maintaining and administering legacy systems while simultaneously developing new business. To become a future-ready insurer, you need a trusted partner who can provide you with tailored solutions to help you transform your operation, freeing you to focus on your core business.

As your third-party administrator (TPA), we’ll serve as an extension of your operations team, handling back-office processes and performing day-to-day tasks such as new business processing, policy administration, claims processing and more.

You can count on NTT DATA Services, formerly Dell Services and LifeSys™ to take care of policy administration, business intelligence, legacy system modernization or application development for you. 

  • Launch new products more quickly, efficiently and at a lower cost 
  • Move from a fixed-administration cost model to a variable-cost model for closed blocks 
  • Consolidate multiple administration systems into one proven platform for all products 
  • Take advantage of a global delivery model and economies of scale with one of the industry’s largest TPAs 
  • Quickly ramp up administration staff to handle increased volumes 
  • Focus resources on core objectives and grow your business 
  • Promote and protect your brand with social media 
  • Mitigate the challenges of mobility

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Back-office Transformation Processes

Our Services

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Insurance Claims Transformation Services

Bring efficiencies to your claims processes with predefined workflows and a best practices library.

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Insurance Staff Augmentation Solutions

Meet service standards during periods of volatility in volumes with skilled, flexible staffing.

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Insurance Testing

Reduce product development time, cost and effort with NTT DATA Services insurance testing framework services.

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NTT DATA Services for Insurance – A Business Partner for Life

Administer your life insurance and annuity business with our outsourcing and LifeSys platform.

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Learning Library

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Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More

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