Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

Back-office Transformation Processes

Automate and extend your operations team with transformational back-office processes

As an insurance industry professional, you’re faced with maintaining and administering legacy systems while simultaneously developing new business. To become a future-ready insurer, you need a trusted partner who can provide you with tailored solutions to help you transform your operation, freeing you to focus on your core business.

As your third-party administrator (TPA), we’ll serve as an extension of your operations team, handling back-office processes and performing day-to-day tasks such as new business processing, policy administration, claims processing and more.

You can count on NTT DATA Services, formerly Dell Services and LifeSys™ to take care of policy administration, business intelligence, legacy system modernization or application development for you. 

  • Launch new products more quickly, efficiently and at a lower cost 
  • Move from a fixed-administration cost model to a variable-cost model for closed blocks 
  • Consolidate multiple administration systems into one proven platform for all products 
  • Take advantage of a global delivery model and economies of scale with one of the industry’s largest TPAs 
  • Quickly ramp up administration staff to handle increased volumes 
  • Focus resources on core objectives and grow your business 
  • Promote and protect your brand with social media 
  • Mitigate the challenges of mobility

Back-office Transformation Processes

Our Services

Insurance Claims Transformation Services

Bring efficiencies to your claims processes with predefined workflows and a best practices library.

Learn More

Woman with computer
Insurance Staff Augmentation Solutions

Meet service standards during periods of volatility in volumes with skilled, flexible staffing.

Learn More

Insurance Testing|insurance Testing
Insurance Testing

Reduce product development time, cost and effort with NTT DATA Services insurance testing framework services.

Learn More

NTT DATA Services for Insurance – A Business Partner for Life

Administer your life insurance and annuity business with our outsourcing and LifeSys platform.

Learn More

Learning Library

Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More