Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

Process Quality Improvements

Implement global standards and achieve market-leading results

What if you could streamline, re-engineer and transform your process performance? Process improvement programs and international standards can deliver extraordinary business results to organizations of all types and sizes.

Rely on NTT DATA Services, formerly Dell Services for Insurance consulting and training services to increase productivity and achieve compliance with a variety of international standards and models, including ISO 9001, SEI CMMI, ITIL, ISO 27001 and Six Sigma.

You’ll also increase customer satisfaction and improve your bottom line by:

  • Achieving tangible process and productivity improvements, including withglobal standards and models
  • Improving capabilities through internationally recognized certifications, ratings and registrations
  • Drawing on our seasoned business process re-engineering and Six Sigma resources to enhance process outcomes
  • Using automation to increase productivity on repeatable tasks
NTT DATA Services, formerly Dell Services believes that process transformation and automation need to be anchored in a strong process foundation with tools for workflow automation and knowledge management. We have created a self-learning, seamlessly integrated suite of business process management applications called the Business Process Management Suite (BPMS). Ask us about the BPMS process accelerators. Also, we have packaged many of the recurring insurance industry processes into Automated Full-Time Equivalent (AFTE), workflow processes that reduce cost and speed up administration of many common business functions.

Process Quality Improvements

Our Services

Get the tools to drive greater productivity and better outcomes from your outsourced team.

Business Process Management Suite

Transform your business processes through robotic automation.

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State of the Business: NTT DATA Services, formerly Dell Services

For FY15, our insurance and banking services were acknowledged as leaders by the industry experts.

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Third-Party Administration Services

Reduce cost and improve processes with end-to-end TPA services for individual & group policies.

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Learning Library

Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More