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Claims Transformation Solutions

Act on the transformation strategies that matter most to your insurance business

Streamline your claims processes and implement modern tools and technology to help you reduce costs, improve the customer experience and measure claim results accurately. With a rules-based claims application, including optimized business rules for fraud management, you can also identify litigation and recovery possibilities early in the claims cycle.

Dell Services can put your life and annuities insurance organization on the road to process optimization and standardization, efficient fraud and recovery management and implementation of effective key performance indicators (KPIs). Our platform-independent, architecture-neutral open solutions have helped insurers worldwide in optimizing claims operations. In our suite, you’ll find:

  • Claims Process Catalog — A library of optimized claims processes with predefined workflows tailored to identify and mitigate key issues early in the claims cycle
  • Online Claims Portal Framework — First notice of loss (FNOL) and claims progress-tracking capabilities including service-oriented architecture (SOA) integration with back-end policy administration and third-party systems
  • Testing Framework — Comprehensive testing of claims functionalities for all product lines through reusable automation frameworks, tool utilities and solution accelerators
  • Application Modernization Services — Complete services for rehosting, rearchitecture, application extension, package replacement and portfolio assessment

Insurance Transformation Strategies
Claims Transformation Solutions

Our Services

Platform-independent, architecture-neutral open solutions can help you streamline your claim processes, reduce costs, improve customer experience and measure claim results accurately.

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Insurance Claims Transformation Services

Bring efficiencies to your claims processes with predefined workflows and a best practices library.

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Czech Insurers Bureau

CIB turned insurance claim narratives into actionable data using NTT DATA Services Statistica on bodily injury damages.

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Dell Automated Full Time Employees|dell Automated Full Time Employees
Automated Full-Time Equivalent

Streamline your work processes and reduce errors with 24x7 automation.

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