Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

Active Block Insurance Outsourcing

Choose an IT outsourcer that can provide the resources you need at the level you need them

One of the biggest questions facing the insurer is how to choose the right third-party administrator (TPA) or business process outsourcer (BPO). Going beyond mere cost reduction, future-ready insurers are now outsourcing to meet peaks in demand, add new functions and get specialized skills.

NTT DATA Services, formerly Dell Services has more than 30 years of insurance domain knowledge and can provide the skilled, cost-effective resources to support business initiatives that mean the most to you. Like the Lab-for-Hire approach which maintains a pool of developers or other skilled resources to work at any time, NTT DATA Services, formerly Dell Services can manage your project team and provide fully secure offshore development centers and 24x7 technical support.

Join nearly 30 carriers who have transformed their insurance businesses with NTT DATA Services, formerly Dell Services LifeSys end-to-end business function management:

  • New Business and Underwriting: case management, policy issue, simplified underwriting, etc.
  • Policy Maintenance: premium billing, correspondence, dividends, policy changes, etc.
  • Customer Service: in-force illustrations, self-service portals, call centers, etc.
  • Agency Management: new business validation, agent portals, commissions, debit balances, etc
  • Claim Processing: settlement, adjudication, waivers, etc.
  • Financial Services Management: premium collections, suspense, account reconciliations, ComBill, escheatment, etc.
  • Reporting: daily balancing, complaint registers, extracts, policy statements, GAP, STAT, etc.

Transform Your Insurance Business With Dell’s Lifesys Comprehensive Business Function Management
Active Block Insurance Outsourcing

Our Services

Outsourcing business processes will help you meet peaks in demand, enable new functions and hone the specialized skills that will make you future ready.

NTT DATA Services for Insurance – A Business Partner for Life

Administer your life insurance and annuity business with our outsourcing and LifeSys platform.

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Woman with computer
Insurance Staff Augmentation Solutions

Meet service standards during periods of volatility in volumes with skilled, flexible staffing.

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Insurance Imaging and Indexing Services

Outsource imaging and indexing policy, claim and other documents for flexibility and cost control.

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Insurance Data Entry Services

Outsource your data entry on incoming life, health and annuity applications, etc., to NTT DATA Services, formerly Dell Services.

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Insurance Testing|insurance Testing
Insurance Testing

Reduce product development time, cost and effort with NTT DATA Services insurance testing framework services.

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Dell Automated Full Time Employees|dell Automated Full Time Employees
Automated Full-Time Equivalent

Streamline your work processes and reduce errors with 24x7 automation.

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