Airline Industry Solutions

Reach for the Sky with Customer-Centric Innovation

Today’s air traveler has no time for delays during any point of their interaction. Booking a flight, finding the right seat, checking in, retrieving baggage -- from end to end, business and recreational travelers alike are looking for a seamless, personalized experience. But providing this can be a challenge. Security issues have never been more crucial. Your legacy systems are expensive to maintain, and new digital expectations make modernization a necessity.  Moreover, your customers are less brand-loyal than in the past, and competition is heated.
 
From self-service options to baggage tracking to mobile applications, NTT DATA Services, formerly Dell Services, can help you transform the way people see your company. See how you can eliminate the headaches too often associated with air travel by delivering a streamlined, customized travel experience that ultimately strengthens loyalty, brand and the bottom line.

Airline Industry Solutions

Our Services

With digital and IT solutions, you can increase revenue, optimize capacity and transform the customer air travel experience.

Application Development and Maintenance Services

Help your customers connect with your brand. We help you develop the branded applications that allow them to check into a flight, store a mobile boarding pass or ticket, or receive notifications, save itineraries and more.

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Business Process Outsourcing

Our innovative back- and front-office Business Process Outsourcing (BPO) offers allow you to focus on your strategic initiatives.

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Big Data and Analytics

Big data and analytics are redefining the way you do business. Our services help you personalize the passenger experience and foster the customer relationship.

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Cloud Services

Take advantage of our cloud and Software-as-a-Service offers to reduce rising operational costs and modernize your infrastructure.

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Digital Transformation Services

Our proven digital transformation services help you move from a transactional-based relationship with customers to one driven by user experience and brand loyalty.

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Mobile Applications Services

Traveling is synonymous with being mobile, as your customers use phones or tablets for every step of their flying experience. Our mobile application services help you deliver a personalized and integrated experience.

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Social Media Services

Social media and review sites play a key role in the customer experience, driving the need to invest in technology and marketing. Protect and strengthen your brand with our proven social media services.

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