Dell Services has joined the NTT DATA family and is now NTT DATA Services, formerly Dell Services. Please browse this site to learn how we leverage more than 30 years of experience to deliver outcome-based business and IT solutions. While we work to integrate and build one of the industry’s most comprehensive portfolios, we invite you to also visit NTT DATA’s website. NTT DATA

Commercial Industries

Redefine Your Processes and Optimize Your Business Tasks

The myriad of challenges specific to enterprise verticals and niche industries have a common denominator: Business Process Outsourcing (BPO). A BPO strategy can transform the way your business functions, allowing you to deploy your resources toward key business initiatives and enhance your customer focus.

Unlike our competitors, BPO offerings from NTT DATA Services, formerly Dell Services are truly industry-specific solutions. Grounded in our heritage as a conglomerate covering manufacturing, high tech, retail and financial services, our transformational services foster innovation and implement automation that improves business outcomes through platforms designed for your industry. With our focus on automated standardized solutions, you can improve straight-through processes with a man/machine combination – and reduce rework by 10 to 15 percent on most transactional business processes. Let us show you how.

Bpo For Travel And Hospitality
Commercial Industries

What We Offer

Meet your revenue, budget, efficiency and customer satisfaction goals by integrating specialized BPO services.

BPO for Travel and Hospitality

Transform your processes given the rapidly changing technology trends and customer demands to optimize costs and improved customer focus. These services are applicable for hotels, travel agencies, rental cars, transportation and other hospitality verticals. Learn more about BPO for Travel and Hospitality


BPO for Telecommunications

BPO services for the telecom industry, including franchisee support and service management, help you navigate rapid technological advancements and convergence. Learn more about BPO for Telecommunications


Education Solution
BPO for Education

We can help you review various processes in student administration lifecycle, research support, and shared services, including student experience transformation, finance and accounting, and procurement  Learn more about BPO for Education


BPO for Manufacturing Oil and Gas Industries

Address challenges with costs, product demand and supply chain. Our solutions help to transform your order management, after sales service management, data management operations and provide analytics  Learn more about BPO for Manufacturing Oil and Gas Industries


BPO for Retail

Streamline your franchisee distribution model, store operations support, sourcing and procurement solutions, enhanced online presence with ecommerce solution and customer experience transformation  Learn more about BPO for Retail

Learning Library

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Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More
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POV: Robotic Process Automation

Read our in-depth white paper to learn how companies can tackle increasing costs and complexity by shifting employees away from repetitive, labor-intensive tasks.

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Learn how our Automated Full-Time Equivalent is a lever for improving business processes and productivity. Learn More

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